case studies
team building
Following a re-organisation, a newly formed management team (of mixed seniority) were having some difficulty integrating all the changes and establishing workable procedures to become a highly functional team.
A series of workshops were held, starting with a one-day "buy-in" session, which gave participants an opportunity to test their own assumptions on how well they were working together, as a team.
The concept of "team citizenship" was introduced, and this exposed a large number of communication and culture-related issues, which needed attention. These topics were subsequently used as the raw material for a series of exercises and group sessions, spread over several months.
Ultimately, the team developed a comprehensive action plan to create a trusting, supportive environment, in which all the people in their division could work well together.
