an overview
one: Improving communication
Learn to become aware of your personal style; develop assertiveness;
handle 'difficult' clients, give presentations and make meetings work.
two: Enhancing personal effectiveness
Dependent on your ability to communicate clearly, manage your time,
plan, delegate, and deal with conflict. Can also include concentration
exercises and energy building.
three: Preventing & managing stress
Stress can be very costly for both the organization and the
individual. Learn what it is, why it’s so bad for you and how to avoid
it in the first place! (Research has shown that relaxed people are far
more productive and creative.)
four: Developing & maintaining highly successful teams
Ideally, a team is a source of energy, where strong relationships and
personal diversity produce brilliant, creative solutions. Great teams
rarely just happen.
five: The multi-cultural organisation
How does your organisation approach cultural differences? Do you
really value different cultural values and practices; and fully profit
from the diversity?
six: Essential management skills
Covers leadership issues, motivation, decision making, interviewing
techniques, negotiating effectively and succeeding under high pressure.
seven: Dealing with change
Reorganisations and development programs are simply part of corporate
life. The attitude to change can be the key to success, or failure.
eight: Developing the organisation
Can include identifying key drivers for change, providing feedback and
coaching skills, supporting self-steering teams or facilitating
customised workshops on issues affecting performance.
nine: Creative group problem solving
In difficult situations, sometimes people just can't see how to move
forward. A facilitator can help to break the deadlock and open up
discussion on the real (underlying) issues.
ten: Business events
Group facilitation; business simulations; meditation; kick-off
workshops; icebreakers, anti-stress/ relaxation sessions, and other
refreshers which could be perfect as part of your in-house events.
Yoga, stretching and energy exercises can be integrated into many
sessions.