The managers involved in this workshop formed a semi-autonomous management team, within a much larger company. Issues relating to clarity of roles and responsibilities, and a newly implemented, but ill-functioning, company computer system kept coming up in the various presentations and in the questions which followed.
The group ‘process’ was facilitated, and a list of action points resulted, to be dealt with after the workshop. Although this was not part of the program, we felt that we could not ignore what obviously needed to happen, simply to keep to our schedule.
One of the conclusions of the group was that knowing the needs of the audience (and developing a clear structure) was much more important than having a large number of PowerPoint sheets, with fancy graphics.
We tend to agree.